Get My Deposit Back

Navigating the Move-Out: A Fair and Full Deposit Return

Moving can be stressful enough without worrying about the security deposit. Our goal is to make the process of recovering your deposit as transparent and predictable as possible. We adhere strictly to state and local laws regarding security deposit handling, ensuring fairness and clear communication throughout the move-out process.

How We Help Tenants Secure Their Full Deposit:

1. Clear Move-Out Checklist: Weeks before your lease ends, you will receive a comprehensive, easy-to-follow checklist detailing expectations for cleaning (e.g., carpets, appliances, bathrooms), required maintenance (e.g., replacing burned-out light bulbs), and general condition requirements. This removes all guesswork.
2. Move-Out Inspection Guidelines: We explain exactly what our inspectors look for during the final walkthrough. Damages beyond normal wear and tear—such as large wall marks, broken fixtures, or excessive uncleanliness—are the primary reasons for deductions. By preparing early using our guidance, you can fix minor issues yourself before the inspection.
3. Documentation and Transparency: Following the move-out inspection, we swiftly process the required documentation. If any deductions are necessary, they will be clearly itemized, justified, and accompanied by photographic evidence from the inspection report, ensuring complete transparency as required by law.
4. Timely Refund Processing: We are committed to returning your deposit (or the remaining balance) within the strict time frame mandated by state law. We aim for prompt processing so you can use those funds for your next home.

We believe in fostering positive relationships even during transitions. By following our instructions, you streamline the process and significantly increase the likelihood of receiving your entire deposit back promptly and without dispute.

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